It is important that the e-verification system has both high performance and availability so that medicines can be distributed to the public without delay. e-VIS measures and therefore continuously monitors the system’s availability and performance. According to Commission Delegated Regulation (EU) 2016/161 (Article 35), the response time, regardless of the speed of the internet connection, shall be less than 300 milliseconds for at least 95% of the requests.

The diagrams below show:

  • The proportion of requests (in%) that took place during 300 milliseconds on an average over a month divided into verifications and status updates on packs.
  • Percentage of request as above in the last 6 months.
  • The average response times in milliseconds for verifications and status updates on packs the last 30 days.