{"id":6063,"date":"2026-08-25T15:42:27","date_gmt":"2026-08-25T13:42:27","guid":{"rendered":"https:\/\/e-vis.se\/?page_id=6063"},"modified":"2026-10-21T11:36:53","modified_gmt":"2026-10-21T09:36:53","slug":"vid-driftstopp-i-smvs","status":"publish","type":"page","link":"https:\/\/e-vis.se\/en\/apotek-och-partihandel\/vid-driftstopp-i-smvs\/","title":{"rendered":"Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-neve-link-color-color has-text-color has-link-color wp-elements-1\">Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"evis-toc wp-block-evis-toc\"\tdata-title=\"Content\"\n\tdata-back-label=\"Back to contents\"\n\tdata-open-label=\"Show sub-headings\"\n\tdata-close-label=\"Hide sub-headings\">\n\n\t<div class=\"toc-container\">\n\t\t<p class=\"toc-title\">Content<\/p>\n\t\t<nav class=\"toc-nav\" aria-label=\"Content\">\n\t\t\t<ul class=\"toc-list\" role=\"list\"><li class=\"toc-group\"><a href=\"#nar-kan-ett-driftstopp-uppsta\" class=\"toc-level-2\">N\u00e4r kan ett driftstopp uppst\u00e5?<\/a><\/li><li class=\"toc-group\"><a href=\"#utlamning-av-lakemedel-under-driftstopp\" class=\"toc-level-2\">Utl\u00e4mning av l\u00e4kemedel under driftstopp<\/a><\/li><li class=\"toc-group\"><a href=\"#rekommenderat-arbetssatt\" class=\"toc-level-2\">Rekommenderat arbetss\u00e4tt<\/a><\/li><li class=\"toc-group\"><a href=\"#alternativt-arbetssatt\" class=\"toc-level-2\">Alternativt arbetss\u00e4tt<\/a><\/li><\/ul>\t\t<\/nav>\n\t<\/div>\n\n\t<div class=\"toc-mobile\">\n\t\t\t\t<nav class=\"toc-mobile-list\" id=\"evis-toc-list-1\" aria-label=\"Content\">\n\t\t\t<ul class=\"toc-list\" role=\"list\"><li class=\"toc-group\"><a href=\"#nar-kan-ett-driftstopp-uppsta\" class=\"toc-level-2\">N\u00e4r kan ett driftstopp uppst\u00e5?<\/a><\/li><li class=\"toc-group\"><a href=\"#utlamning-av-lakemedel-under-driftstopp\" class=\"toc-level-2\">Utl\u00e4mning av l\u00e4kemedel under driftstopp<\/a><\/li><li class=\"toc-group\"><a href=\"#rekommenderat-arbetssatt\" class=\"toc-level-2\">Rekommenderat arbetss\u00e4tt<\/a><\/li><li class=\"toc-group\"><a href=\"#alternativt-arbetssatt\" class=\"toc-level-2\">Alternativt arbetss\u00e4tt<\/a><\/li><\/ul>\t\t<\/nav>\n\t<\/div>\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">L\u00e4kemedel ska \u00e4ven vid tekniska st\u00f6rningar kunna l\u00e4mnas ut till patienter utan on\u00f6diga f\u00f6rseningar. F\u00f6rordningen om s\u00e4kerhetsdetaljer (EU) 2016\/161 inneh\u00e5ller d\u00e4rf\u00f6r best\u00e4mmelser f\u00f6r hur apotek ska agera n\u00e4r verifiering och avaktivering av l\u00e4kemedel inte kan genomf\u00f6ras p\u00e5 normalt s\u00e4tt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-neve-link-color-color has-text-color has-link-color wp-elements-2\">N\u00e4r kan ett driftstopp uppst\u00e5?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SMVS kan vara otillg\u00e4ngligt vid planerade systemuppdateringar eller p\u00e5 grund av of\u00f6rutsedda tekniska fel. Ett driftstopp kan uppst\u00e5 i det svenska systemet (SMVS), den europeiska hubben eller i n\u00e5got av de nationella l\u00e4kemedelsverifieringssystem som tillsammans utg\u00f6r EMVS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I vissa situationer kan SMVS vara helt otillg\u00e4ngligt f\u00f6r slutanv\u00e4ndaren. Det inneb\u00e4r att apotekets, partihandelns eller v\u00e5rdgivarens system inte f\u00e5r kontakt med SMVS och d\u00e4rf\u00f6r inte kan autentisera sig eller genomf\u00f6ra n\u00e5gon kontroll av l\u00e4kemedelsf\u00f6rpackningar alls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I vissa fall kan SMVS vara tillg\u00e4ngligt samtidigt som det nationella system d\u00e4r en specifik l\u00e4kemedelsf\u00f6rpackning \u00e4r uppladdad inte kan n\u00e5s eller andra tekniska problem har identifierats. Nedan \u00e4r de varningar som d\u00e5 kan visas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produktkoden eller batchen \u00e4r ok\u00e4nd i det nationella systemet. Databasen som batchen \u00e4r uppladdad i kan inte n\u00e5s p\u00e5 grund av tekniska problem. V\u00e4nligen f\u00f6rs\u00f6k senare. (B1020000)<\/li>\n\n\n\n<li>Det nationella systemet hanterar f\u00f6r n\u00e4rvarande ovanligt m\u00e5nga anrop. V\u00e4nligen f\u00f6rs\u00f6k igen senare. (B0020000)<\/li>\n\n\n\n<li>Systemet kan inte svara p\u00e5 anropet just nu. V\u00e4nligen f\u00f6rs\u00f6k igen senare. (A0020000)<\/li>\n\n\n\n<li>F\u00f6r m\u00e5nga anrop har gjorts fr\u00e5n ert system mot det nationella systemet. Det nationella systemet till\u00e5ter maximalt 200 anrop under en tidsperiod p\u00e5 300 sekunder. (70020000)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alla dessa varningar inneb\u00e4r att det finns tekniska problem, \u00e4r driftstopp i SMVS eller slutanv\u00e4ndarsystemet som f\u00f6rhindrar att l\u00e4kemedelsf\u00f6rpackningar inte kan verifieras eller avaktiveras i SMVS.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-neve-link-color-color has-text-color has-link-color wp-elements-3\">Utl\u00e4mning av l\u00e4kemedel under driftstopp<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enligt f\u00f6rordning (EU) 2016\/161 f\u00e5r apotek och v\u00e5rdgivare l\u00e4mna ut l\u00e4kemedel till allm\u00e4nheten \u00e4ven om verifiering och avaktivering inte kan genomf\u00f6ras p\u00e5 grund av tekniska problem. F\u00f6ruts\u00e4ttningen \u00e4r att den information som finns i l\u00e4kemedlets 2D-kod sparas och att l\u00e4kemedlet verifieras och avaktiveras s\u00e5 snart systemet \u00e5ter \u00e4r tillg\u00e4ngligt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-neve-link-color-color has-text-color has-link-color wp-elements-4\">Rekommenderat arbetss\u00e4tt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">e-VIS rekommenderar att samtliga apotekssystem och v\u00e5rdgivare har funktionalitet f\u00f6r att automatiskt lagra informationen fr\u00e5n l\u00e4kemedlets 2D-kod n\u00e4r SMVS eller annat relevant nationellt system inte kan n\u00e5s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e4r anslutningen \u00e5terst\u00e4lls b\u00f6r den sparade informationen automatiskt eller manuellt skickas f\u00f6r verifiering och avaktivering i SMVS. Om en varning genereras vid den efterf\u00f6ljande kontrollen m\u00e5ste apotekspersonalen kunna:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>identifiera vilken f\u00f6rpackning (dvs unikt serienummer) som ber\u00f6rs<\/li>\n\n\n\n<li>se vilken varning som har genererats<\/li>\n\n\n\n<li>sp\u00e5ra till vilken kund eller vilket recept\u00e4rende l\u00e4kemedlet har l\u00e4mnats ut, samt<\/li>\n\n\n\n<li>vid behov vidta l\u00e4mpliga uppf\u00f6ljnings\u00e5tg\u00e4rder<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Det \u00e4r d\u00e4rf\u00f6r viktigt att apotekens rutiner och systemst\u00f6d s\u00e4kerst\u00e4ller full sp\u00e5rbarhet \u00e4ven vid tillf\u00e4lliga driftstopp i SMVS eller \u00f6vriga delar av EMVS.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-neve-link-color-color has-text-color has-link-color wp-elements-5\">Alternativt arbetss\u00e4tt<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om apoteket eller v\u00e5rdgivaren saknar en teknisk l\u00f6sning f\u00f6r att kunna spara den unika identifieraren kan medarbetaren p\u00e5 apoteket ta en bild p\u00e5 f\u00f6rpackningens 2D-kod. Medarbetaren ska d\u00e5 senare skanna av 2D-koden p\u00e5 bilden s\u00e5 att f\u00f6rpackningen kan kontrolleras och avaktiveras n\u00e4r de tekniska problemen \u00e4r l\u00f6st. Apoteket eller v\u00e5rdgivaren m\u00e5ste d\u00e5 ocks\u00e5 ha processer som s\u00e4kerst\u00e4ller uppf\u00f6ljning och dokumentation av kontrollen. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Viktigt:<\/strong> Driftstopp i SMVS inneb\u00e4r inte att utl\u00e4mning av l\u00e4kemedel ska upph\u00f6ra. Apoteket eller v\u00e5rdgivaren ska i st\u00e4llet s\u00e4kerst\u00e4lla att n\u00f6dv\u00e4ndig information sparas och att verifiering samt avaktivering genomf\u00f6rs s\u00e5 snart systemen \u00e5ter \u00e4r tillg\u00e4ngliga.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Senast uppdaterad: <\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2026-10-21T11:36:53+02:00\">21 October, 2026<\/time><\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS L\u00e4kemedel ska \u00e4ven vid tekniska st\u00f6rningar kunna l\u00e4mnas ut till patienter utan on\u00f6diga f\u00f6rseningar. F\u00f6rordningen om s\u00e4kerhetsdetaljer (EU) 2016\/161 inneh\u00e5ller d\u00e4rf\u00f6r best\u00e4mmelser f\u00f6r hur apotek ska agera n\u00e4r verifiering och avaktivering av l\u00e4kemedel inte kan genomf\u00f6ras p\u00e5 normalt s\u00e4tt. N\u00e4r kan ett driftstopp uppst\u00e5? SMVS kan vara otillg\u00e4ngligt&hellip;&nbsp;<a href=\"https:\/\/e-vis.se\/en\/apotek-och-partihandel\/vid-driftstopp-i-smvs\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS<\/span><\/a><\/p>\n","protected":false},"author":9,"featured_media":4456,"parent":3632,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","neve_meta_reading_time":"","footnotes":""},"class_list":["post-6063","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_src":"https:\/\/e-vis.se\/wp-content\/uploads\/2023\/02\/default-img-evis.png","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS - e-VIS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-vis.se\/apotek-och-partihandel\/vid-driftstopp-i-smvs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS - e-VIS\" \/>\n<meta property=\"og:description\" content=\"Hantering av l\u00e4kemedelsutl\u00e4mning vid driftstopp i SMVS L\u00e4kemedel ska \u00e4ven vid tekniska st\u00f6rningar kunna l\u00e4mnas ut till patienter utan on\u00f6diga f\u00f6rseningar. F\u00f6rordningen om s\u00e4kerhetsdetaljer (EU) 2016\/161 inneh\u00e5ller d\u00e4rf\u00f6r best\u00e4mmelser f\u00f6r hur apotek ska agera n\u00e4r verifiering och avaktivering av l\u00e4kemedel inte kan genomf\u00f6ras p\u00e5 normalt s\u00e4tt. N\u00e4r kan ett driftstopp uppst\u00e5? 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F\u00f6rordningen om s\u00e4kerhetsdetaljer (EU) 2016\/161 inneh\u00e5ller d\u00e4rf\u00f6r best\u00e4mmelser f\u00f6r hur apotek ska agera n\u00e4r verifiering och avaktivering av l\u00e4kemedel inte kan genomf\u00f6ras p\u00e5 normalt s\u00e4tt. N\u00e4r kan ett driftstopp uppst\u00e5? 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