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Pharmacies/Wholesalers
SMVS
Alerts & Exceptions
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MAH
Pharmacies/Wholesalers
SMVS
Alerts & Exceptions
Document and Links
Webinars and training sessions
e-VIS webinar on alert and exception handling for MAHs
2024-02-02 Presentation Webinar MAH alert and exceptions
2025-01-24 Webinar: MAH alert and exceptions
2026-02-13 Webinar: MAH alert and exceptions
Recommendations and instructions for SMVS
Documents for handling of exceptions and alerts
e-VIS rekommendationer för hantering av varningar och alerts från SMVS – Swedish
EMVO’s Best Practice on Alert Handling
EMVO’s EAMS Handbook for MAHs
Information from the Nordic NMVOs on Recall, Withdrawal and Locked
Description of functionality – Mark packs as locked
Recall and withdrawal in NMVS – Nordic recommendations
NMVS Portal User Guides for Local Organisations
NMVS Portal User Guide for Local Organisations – Release 17.0 v14.0